Servicedesk User Admin CSE Systems eCSE Training Outreach Quality & Feedback Web & Docs Coordination All Staff 
Catherine Inglis
Programme Manager
[
Servicedesk
,
User Admin
,
eCSE
,
Quality & Feedback
]
Member of the ARCHER2 Service Desk and User Administration team, dealing with user support. Also part of the team who manage the eCSE programme, as well as the feedback, impact and benefits realisation team. She has an unconventional background among EPCC staff, having a degree in Modern and Medieval Languages.
Dr Lorna Smith
Deputy Director for the CSE service. Web and Documentation function lead. Outreach function lead
[
CSE
,
eCSE
,
Outreach
,
Web & Docs
,
Quality & Feedback
,
Coordination
]
As the CSE Service deputy director, I tend to be involved in most aspects of the service delivery. However I have a particular role within the eCSE programme, around the web site, documentation, compliance, outreach and understanding and monitoring emissions as we look towards Net Zero services. Out with work you can find me poolside as a qualified swimming judge, playing my saxophone or attacking ivy in my garden.
Anne Whiting
Quality and Feedback function lead. Impact function lead
[
Servicedesk
,
User Admin
,
Quality & Feedback
]
Anne is the lead on the various ISO certifications that EPCC maintains in quality, information security and with business continuity and disaster recovery coming soon. She is a member of the service desk and uadmin team, dealing with user support, and leads on feedback and impact activities. In her spare time Anne is a keen potter.