Quality & Feedback
Web & Docs
User Support and Training Advisor
[ Servicedesk , User Admin , Training , Web & Docs , Quality & Feedback ]
Member of the ARCHER2 Service Desk and User Administration team, administrator for ARCHER2 Training programme, and website development and maintenance.
Outside of work, Clair loves doing word puzzles and cryptic crosswords, and photography in the great outdoors.
Dr Oliver Brown
[ Servicedesk , User Admin , CSE , Training , Quality & Feedback ]
Member of the ARCHER2 Service Desk and User Administration team, Technical Assessment reviewer, occasional course helper, and ruthless internal ISO auditor. In his spare time he does a bit of quantum computing.
[ Servicedesk , User Admin , eCSE , Quality & Feedback ]
Member of the ARCHER2 Service Desk and User Administration team, dealing with user support. Also part of the team who manage the eCSE programme, as well as the feedback, impact and benefits realisation team. She has an unconventional background among EPCC staff, having a degree in Modern and Medieval Languages.”
Dr Lorna Smith
Deputy Director for the CSE service. Web and Documentation function lead. Outreach function lead
[ CSE , eCSE , Outreach , Web & Docs , Quality & Feedback , Coordination ]
As the CSE Service deputy director, I tend to be involved in most aspects of the service delivery. However I have a particular role within the eCSE programme, around documentation, outreach and understanding and monitoring emissions as we look towards Net Zero services. Out with work you can find me in my garden or enjoying the chaos of being a Beaver Scout leader.
Quality and Feedback function lead. Impact function lead
[ Servicedesk , User Admin , Quality & Feedback ]
Anne is the lead on the various ISO certifications that EPCC maintains in quality, information security and with business continuity and disaster recovery coming soon. She is a member of the service desk and uadmin team, dealing with user support, and leads on feedback and impact activities. In her spare time Anne is a keen potter.